Shipping policy




GENERAL POLICIES

 

  • Please notice that printing, preparing and packing artworks takes time and effort. Check the shipping schedules for the type of artworks you are purchasing from below.

 

  • EEVA-MARJA SAARINEN will not be liable for any possible customs duties or delays due to them.

 

  • EEVA-MARJA SAARINEN reserves the right to update the terms and conditions set out here without notice.


 SHIPPING OF ART PRINTS

 

  • Every art print is carefully made to order and takes typically 1 – 2 weeks to be made and shipped. Please notice that during busy periods there might be delays to the shipping schedule, so please allow me some extra time for delivery.

 

  • Shipping costs to Finland are currently 8,99€ and to other EU countries 9,99€. Free shipping is provided for purchases of two or more art prints. The correct shipping costs will be calculated at your checkout.

 

  • After your art print has been shipped, you will receive notification via email including tracking information.

 

  • EEVA-MARJA SAARINEN will not be liable in any way for any loss or damage to your parcel. However if something is wrong with your item please follow the instructions of "Faulty or damaged items" below.

 

SHIPPING OF ORIGINAL ARTWORKS

 

  • Original paintings will be shipped within 14 days of your purchase unless appointed otherwise.

 

  • Shipping costs will be calculated at your checkout. Please notice that shipping of large items requires special arrangements so the shipping rates will be higher.

 

  • After your painting has been shipped you will receive notification via email including tracking information.

 

  • Failure to collect your shipment in time may result in your parcel being returned to the sender. In this case all costs of resending will be charged to the purchaser. Please notice that not collecting your order is not accepted as a reason for refund.

 

  • EEVA-MARJA SAARINEN will not be liable in any way for any loss or damage to your parcel.

     

    FAULTY OR DAMAGED ITEMS


    • Please inspect your order upon reception and contact me immediately if the item is defective, damaged or if you receive the wrong print, so that I can evaluate the issue and make it right. If your order arrives in faulty or damaged condition please email your issue, order number, images of the fault and a short description to info@eevamarjasaarinen.com within 48 hours of recieving your parcel.